Purpose
Cleaning technicians in training will be able to greet clients in a formal manner. 

About the project
Many of our cleaning technicians lack basic English vocabulary. To solve the problem we created simple vocabulary units that targeted specific vocabulary technicians need in order to improve communications with our clients.

The training was broken down into six different units. I used Storyline 360 for all units, and Adobe photoshop and Adobe Illustrator to manipulate some images. The images come from Freepik as a premium user.

This portfolio features the first unit and a screen shot of the last unit unit exam.

Effectiveness
At the end of the project, out cleaning technicians improve their English communications skills by 70%.